What is the Reservation Clinic?

In the Reservation Clinic, a select group of physicians provide high-level medical care with little or no waiting time. Initial visits are 40 minutes (repeat visits are 20 minutes) and optimal communication is facilitated through an interpreter. Appointments with experienced specialists can be arranged in advance, giving international patients the highest level of confidence in the quality of their medical care.

Reservation Clinic times and fees

Consultation time

First visit	：	40 minutes
Repeat visits	：	20 minutes

Consultation fees

Examination fee

Those with Japanese public health insurance
：10 yen per medical remuneration point (for conditions covered by insurance)
Those without Japanese public health insurance
：30 yen per medical remuneration point

Appointment fee

First visit	：	16,500 yen (tax included)
Repeat visits	：	13,200 yen (tax included)

＊If you are made to wait more than 30 minutes, you will not be charged the appointment fee.

How to apply

The Reservation Clinic is by appointment only. International patients who want to make a Reservation Clinic appointment should always apply through a medical coordinator. Please note that we cannot accept inquiries from individuals. If you do not yet have a medical coordinator, please see the List of Registered Guarantors approved by the Ministry of Foreign Affairs.

• List of Registered Guarantors (Medical Coordinators, etc.)

• List of Registered Guarantors (Travel Agencies)

Please note that in some cases it may take time to settle on a date/time for an appointment. There are also cases, depending on the disease or condition, in which we are unable to provide consultation.

Necessary documents and interpreter arrangements

• International Patients Reservation Clinic First-visit Consultation Application Form
  Note: Please complete in Japanese

• Medical certificate from hospital in your country (copy of original and Japanese or English translation)

• Test results (copy of original and Japanese or English translation)

• Copy of patient’s passport (page with photograph)

• Copy of patient’s Japanese visa

• If you have digital images, please send a CD-ROM (DICOM format) by postal mail. If you have films or color photographs/copies, please bring these on the day of your appointment.

  Note: Please upload required documents of 2-5 as attachments to the online First-visit Consultation Application Form.

  Please send the CD-ROM in 6) by post to the following address.
  Department of International Healthcare
  (located in the Medical Service Support Center:
  Building No. 1, 1st Floor, Reception 1B)

  Juntendo University Hospital
3-1-3 Hongo, Bunkyo-ku, Tokyo 113-8431, Japan

To ensure reliable and smooth communication, please be accompanied by a medical interpreter at the time of your appointment. Please note that patients who cannot speak Japanese and are not accompanied by a medical interpreter may not be able to receive examination on their appointment day.

Procedures and payment on the day of your appointment in the Reservation Clinic

On the day of your appointment, please go to the Reservation Clinic on the 3rd floor of Building B directly. Make sure to bring your passport for personal identification. You will also need to fill out a questionnaire, so please come 30 minutes before your appointment time. For more detailed information, inquire with your medical coordinator.

You can receive prescribed medication, as well as make payments, at the Reservation Clinic reception desk. Payment can be made in cash or using the following credit cards:
VISA, Master, JCB, UC, American Express, Diners Club, DISCOVER, 銀聯(Union Pay)

Department of International Healthcare

Juntendo University Hospital